Who We Are

This Privacy Policy is an agreement between you, the customer, and kiwi & WILLOW,  DBA for Red Art City, LLC which is simply known from this point forward as Kiwi and Willow or kiwiandwillow.com. Collectively, Kiwi and Willow may also use “we”, “us” or “our” throughout this policy to simplify. You may contact us at lovekiwiandwillow@gmail.com for more information regarding the policies stated forth in this policy. 

Who You Are

Under our Terms of Service, you must be at least 18 years old to use and make purchases on this site. Persons between the ages of 13 and 18 should use our website only with the consent and supervision of your parents or guardian. We do not knowingly collect personal information from persons under the age of 18, please do not submit information if this applies to you.

Accepting This Policy

To provide you with service, including access to our website, we need to collect and process some personal information, such as name, email address, telephone number, credit card information. By using our website and making a purchase, you agree that we may collect and use this information to better understand how to improve our services. If you do not agree to these terms, you may stop using the website and it’s services, unsubscribe from our email marketing, or email us at lovekiwiandwillow@gmail.com to remove your information from our contact list.

We may amend or change this Privacy Policy from time to time. Changes to the Privacy Policy will always be posted on our website.  

We understand the sensitive nature of your private information and we promise to never use it in a manner that would go against this negatively. 

Information We Gather

Below are some of the information we may collect and it’s uses:

Name: For shipment and billing details, to personalize your contact or shopping experience, to prevent and detect fraud against either you or us.

Email: To send updates about your order, to contact you in regards to issues around your order, feedback regarding your shopping experience, marketing emails, to prevent and detect fraud against either you or us.

Phone Number: To contact you in issues surrounding your order, to support your customer inquiries, to prevent and detect fraud against either you or us. 

Shipping Address: To complete the shipment of your order, to allow us to improve on your shopping experience, to prevent and detect fraud against either you or us.

Payment Information (credit card number, expiration date, CVV code): To complete the online order, to prevent and detect fraud against either you or us. 

We use Shopify as our platform, which offers secure and encrypted services to offer safe measures for you and us. While we take reasonable measures to safeguard against unauthorized disclosures of your information, no e-commerce platform, website, electronic database or system is completely secure. 

Where Are We Located

kiwi & Willow is located in Miami, Florida, United States and we store your information in the United States.